Privacy Policy

1. Introduction

Hendrix Immo - Thx Management BV ("we", "us", or "our") operates the website hendrix.immo. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data. We are committed to protecting your privacy and ensuring you have a positive experience on our website. This policy outlines our data handling practices in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is:

Hendrix Immo - Thx Management BV
Gladbacherstrasse 40
40219 Düsseldorf, Germany
Email: info@hendrix.immo
Phone: +49 176 3030 0754

3. Information We Collect

We collect several types of information for various purposes:

Personal Data

When you contact us or request information, we may collect:

• Name (first and last name)
• Email address
• Phone number
• Postal address
• Message content and inquiry details

Usage Data

We may also collect information about how the website is accessed and used:

• IP address
• Browser type and version
• Pages visited and time spent
• Date and time of access
• Referring website

4. How We Use Your Information

We use the collected data for the following purposes:

• To respond to your inquiries and provide customer service
• To provide information about our apartments and services
• To schedule viewings and manage bookings
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (with your consent)

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data
• Contract: When processing is necessary for a contract with you
• Legal obligation: When we must comply with legal requirements
• Legitimate interests: When processing is necessary for our legitimate business interests

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our website
• Marketing cookies: Used to deliver relevant advertisements (with consent)

You can control cookie settings through your browser preferences.

7. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers who assist in our operations (hosting, email services)
• Property owners when necessary for viewing arrangements
• Legal authorities when required by law

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure servers, and access controls.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Inquiry data is typically retained for 3 years unless you request earlier deletion or legal requirements mandate longer retention.

10. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@duesseldorf-living.de

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.